Privacy Policy
Last updated: November 2, 2026
1. Who we are
Careso is operated by Devyion (devyion.in). This policy explains what we collect when you use Careso, why, who processes it for us, and how to have it deleted. For anything about your data, write to [email protected].
2. What we collect
- Your account: your name, email address and profile picture from the Google account you sign in with.
- What you make: your prompts, your brand settings (name, handle, colours, fonts, voice, audience, topics), the carousels and captions Careso generates, and your content plan.
- A website, if you give us one: the address you enter and the public text and styles of up to three of its pages, read to set up your brand.
- Your plan and credits: which plan you are on and how many credits you have used.
- Payments: handled by Dodo Payments. We never see or store your card details.
- Technical data: page visits and error reports, described in section 6.
3. How we use it
To run the service: generate your carousels in your brand, keep your history and plan, apply your credits, stop abuse, and fix what breaks. We do not sell your data, and we do not use it for advertising.
Your prompts, brand settings and any website text you import are sent to AI models to write your carousels and plan. We do not use your content to train AI models. Our AI provider processes it under its own terms.
4. Who processes it for us
These services handle data on our behalf, only for the purpose listed:
- DigitalOcean: hosts the app and runs the AI models that write your carousels.
- Supabase: our database, where your account, brand settings and carousels are stored.
- Firecrawl: reads the website you import, and searches the web when you turn on recent sources.
- Google: signs you in. Slides also load their typefaces from Google Fonts.
- Dodo Payments: sells the Pro plan as merchant of record and handles billing, tax and receipts.
- Upstash: counts requests to enforce rate limits.
- Sentry: records errors so we can fix them.
- PostHog, when it is turned on: product analytics, such as which steps people complete.
5. Sharing and share links
Every finished carousel has a share link. Anyone who has that link can view the carousel, so share it only with people you want to see it. We do not share your data with anyone else except the processors above, or when the law requires it.
6. Cookies, analytics and errors
We use one essential cookie to keep you signed in.
Our own analytics service, hosted on Vercel, records which pages are visited, the page that referred you, screen size, time zone, and anonymous interaction signals such as clicks and scroll depth, grouped under a random session identifier that expires after 30 minutes of inactivity. You can turn it off at any time by setting careso-optout to 1in your browser's local storage.
Sentry receives a report when something breaks, which can include your browser, your IP address and the page you were on. If PostHog is turned on, it links product events to your account so we can see where people get stuck.
7. How long we keep it
We keep your data while your account exists. You can delete a single carousel from your dashboard, and your whole account from Brand Memory. Deleting your account removes your profile, brand settings, carousels, content plan and feedback straight away. Payment records stay with Dodo Payments, which must keep them for tax purposes.
8. Your rights
Depending on where you live, you can ask to see, correct, export or delete your personal data, or object to how we use it. Write to [email protected] and we will reply within 30 days.
9. Changes
If we change this policy, we will update the date at the top. If a change is significant, we will tell you in the app.